
MECHANICS AND CONDITIONS
Promo Period: March 1 to March 31, 2025
Mechanics: Open to both new and existing Komo Savings account holders. New users (approved from Feb 16 - Mar 15) must maintain at least ₱2,000 ADB in their first month to get 5% cashback on their first Bills Pay transaction (max ₱200). Existing users (accounts opened on or before Feb 15) must grow their ADB to ₱2,000 in March to receive 5 free InstaPay transfers.
Eligibility:
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The promo is open to the following Komo Savings account holders:
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New-to-Bank (NTB) Users: Approved Komo Savings accounts from February 16 to March 15.
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Existing-to-Bank (ETB) Users: Existing Komo Savings accounts opened on or before February 15, 2025, with no balance or below ₱2,000 Average Daily Balance (ADB).
Users not eligible for the promo:
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Blacklisted accounts or users flagged in Komo’s internal system.
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Users who do not meet the qualifying actions within the promo period.
Incentive:
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NTB Users: 5% cashback on the first Bills Pay transaction made within March 2025, capped at ₱200.
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ETB Users: 5x Free InstaPay refunds for the month of March 2025
Reward Crediting Process: Cashback for NTB users will be credited to their Komo Savings account within 7 business days after the promo period ends. InstaPay refund for ETB users will be processed within 7 business days after the promo period ends
SAMPLE SCENARIOS


FAQ
1. What is the Promo?
Eligible Komo Savings account holders who meet the qualifying actions within March 2025 will receive exclusive incentives:
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New To Bank Users: 5% cashback on their first Bills Pay transaction (capped at ₱200).
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Exisitng Users: 5x Free InstaPay refund.
2. Who can avail this Promo?
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New To Bank Users who maintain an ADB of at least ₱2,000 within the February 16 to March 15.
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Exisitng users who increase their ADB to at least ₱2,000 in March 2025
3. How do I join the Promo?
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NTB users must maintain the required ADB within the first month of their account approval.
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ETB users must grow their ADB to meet the promo criteria.
4. When is the Promo Period?
The promo period runs from March 1 to March 31, 2025.
5. When will I receive the voucher?
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Cashback for NTB users will be credited within 7 business days after the promo period.
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InstaPay refunds for ETB users will be processed within 7 business days after the promo period.
6. How will I know if I qualified for the promo?
Qualified users will receive an SMS on their registered phone numbers.
7. Can I qualify for both NTB and ETB incentives?
No, users will only be eligible for one category based on their account status before the promo period.
8. Can I withdraw my deposit and still qualify for the reward?
No, users must maintain the required ADB for the entire month of March 2025 to qualify. Users must keep at least ₱2,000 ADB throughout the period; withdrawing funds that bring the ADB below ₱2,000 may result in disqualification.
9. What happens if I deposit money but fail to maintain the required ADB?
Users who do not maintain an ADB of ₱2,000 for the full month will not qualify for the promo incentives. Here’s how ADB (average daily balance) is computed: Sum of daily end of day balance divided by total number of days for the month.
10. If I open my account in February but do not maintain an ADB of ₱2,000, can I still qualify in March?
No, only NTB users who open their accounts between February 16 and March 15 and maintain the required ADB within March 2025 will qualify.
11. Can I use multiple bill payments to reach the cashback limit?
No, the 5% cashback applies only to the first Bills Pay transaction made within March 2025, up to a maximum of ₱200